DMAIC
DMAIC is a standardised problem-solving approach when solutions are not yet available. It has predefined phases and helps solve problems in processes. 1. Definition
What is the concrete problem or task?
2. Measure
The current actual state is described with meaningful and reliable numbers (KPIs).
3. Analyse
The figures are interpreted and, if necessary, the task is adapted.
4. Improve
Possible solutions are created and evaluated. The business process is modified here.
5. Control
The improvements are compared with the figures from the second phase and a continuous improvement process is established.
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“In God we trust. All others bring data.”
– W. Edwards Deming –